Reviews can make or break your business
Even if you’re showing up first in searches if you don’t have the reputation to back it up you’re leaving money on the table.
How We Can Help
Capture Life is excited to offer up the ReviewLead system for you to use in your business. This easy to use and unobtrusive system is a great way to ask and remind customers to review your business on the sites that your customers are searching. With a variety of options and customizations available you’ll get a review funnel setup just the way your business needs.
Make it easy for your customers to review you! You’ll be able to give your customers a simple ‘thumbs up’ or ‘thumbs down’ option after they’ve worked with you. Once they give you a ‘thumbs up’ they’ll go right to where they can leave an awesome review for you! If there were a few issues and they’ve hit the ‘thumbs down’ button they’ll be taken to a contact form to give you an opportunity to rectify the situation instead of getting a public negative review. You can also send out an e-mail or text message to your recent customers to collect additional reviews and track if they’ve been completed.
Keep track of your reviews You can’t respond to reviews if you don’t see them. We monitor your reviews so that you can respond promptly to good or bad comments, and engage with your customers. You’ll also get a monthly report that let’s you know how you’re doing with your reviews and anything that may need action.
Make the Most of Your Reviews Use the reviews to your advantage and display them on your website, social media profiles and even printed marketing materials. We’ll help you determine the best way to use the reviews and also how to handle if there’s a negative review that needs some damage control. Along with your monthly status report you’ll also receive action items that can help you grow your business!
90% of consumers read online reviews before visiting a business.
88% of consumers trust online reviews as much as personal recommendations.
72% of consumers say that positive reviews make them trust a local business more.
92% of consumers will use a local business if it has at least a 4-star rating.
Use our system to drive your customers to one spot that gets the reviews you care about.
Help your happy customers through the process of leaving reviews on various sites of your choosing. If you’ve got an unhappy customer on your hands you can recover the relationship by addressing their concerns before a negative review goes public.
Automatically ask, remind and guide your customers through the process with email, text and print campaigns.
Monthly reports to show your reputation improvement, notifications when new reviews are received and actionable insights for all the data.
Choose with reviews you’d like to stream to your website and social media or have them automatically update for you.
Check out what these businesses have done with the ReviewLead system.
Business: Oschmann Drug Screening
Results: 39 new reviews which bumped their overall average rating from 3.2 stars to 4.4